If you are a small business and are looking for business phone systems, then the two most common and preferred technologies you will come across are Voice over Internet Protocol and traditional phone lines. Both the technologies come with their own advantages and disadvantages, and selecting one totally depends on your needs. Below is the comparison between both based on different important factors. Destiny Business Solutions Ltd. is one of the best VOIP, PBX, and Free SIP Trunk Providers In The UK. Read on to know more.
Cost: This is one of the major differences between VoIP and traditional phone lines. VOIP is considerably cheaper and also comes with unlimited local calls. Landline phones are also coming with various packages but it will never be as cheap as VOIP. This is because of the difference in the technology. VoIP has less maintenance cost and various companies also offer free international calls to selected countries.
Features: VoIP also comes with many additional features, which are otherwise not present or are chargeable in traditional phone lines. VoIP comes with features like caller ID, call diversion, Do not Disturb, Ring Back, conference calling, voicemail, and portability (any device having internet connection can make and receive calls).
Convenience: VoIP is extremely user-friendly. You just need to have one supplier for voice and data that will link all your technologies and applications. This also comes very handy when the company has offices in different cities or locations then VoIP can handle all the internal calls easily.
Quality: The quality and reliability of VoIP phone systems are far better than traditional phone systems. VoIP phone systems offer superior line quality, as it depends on the Internet for functioning. VoIP services offer a very crisp and clear sound quality and in case the Internet is down, the calls are sent to the message centre until the service is restored.
Flexibility: With VoIP, you can add telephone numbers and telephone lines. You need to pay extra to add additional quality. Landline phones come with limited lines and upgradation means upgrading the hardware. VOIP also allows you to use your mobile phone as your office phone. The calls will be forwarded to your mobile phone, so you can receive them wherever you are located. This is beneficial for the remote employees.
Voice quality: The voice quality depends on the Internet connection. Urban areas will have better bandwidth and connectivity. Make sure to go for a reliable Internet provider for VoIP.
Maintenance: VoIP comes with no maintenance and hardware costs. The service provider will upgrade and maintain the technology for you. You will have access to the new features, as they become available.
Integration: The VoIP system can be integrated with the third-party applications like CRM software. For instance, if you receive any call, the CRM will automatically scan for the number and display the relevant data.
Destiny Business Solutions Ltd is a popular VOIP, Grandstream, PBX, Cloud telephony and free SIP Trunk providers in the UK. They provide packages tailoring to all your business needs. All the packages are affordable and flexible. You can also visit them for CCTV solutions and wireless services.
Destiny Business Solution Limited 